Delivery
We deliver to Metropolitan France (excluding Corsica), Belgium and Luxembourg.
For all deliveries to Corsica or abroad except on countries above, the Customer must contact TRADIS via the contact section or by email to serviceclient@tradis-design.com
Deadlines and procedures
Our deliveries are made within 7 working days from the confirmation of the order for products "in stock".
For "make-to-order" products, it will be necessary to count a delay of approximately 6 to 8 weeks, according to the calendar. All delivery dates are displayed on the product sheet for each piece of furniture as well as in the order summary when validating the delivery.
Please note that if you have both made-to-order and in-stock furniture, the longer lead time will apply. There is no sending in several times.
If you wish to receive your products in stock within 7 days, we advise you to place your order in 2 parts: one order with the products in stock and another with the products on order.
Delivery costs :
Metropolitan France :
- 29€ excl. VAT for order < 1500€ excl VAT
- Free of charge for order > 1500€ excl. VAT
Belgium and Luxembourg:
- 89,90€ excl. VAT (<150 Kg)
- 159€ excl. VAT (150 to <450 Kg)
- 199€ excl. VAT (450 to <1500 Kg).
What if you are absent on the day?
If you are absent on the day of delivery, a delivery notice will be left in your letterbox. You should contact the carrier whose details will be shown on the delivery notice or from your Tradis customer service on +33 5 46 94 15 94
How to check your order at reception?
Any further questions?
If you have any other questions, you can find our FAQs here.
Our Customer Service is available from Monday to Friday, from 9.30am to 12pm and from 1pm to 5.30pm on +33 5 46 94 15 94. You can also contact us via the contact section here.